Excellence Conference & Celebration

February 26 – 27, 2020 • Franklin Marriott Cool Springs

Join us for the Southeast’s premier performance excellence event! Gain insight and solutions from leaders who have helped shape world-class organizations, including Baldrige Award recipients and TNCPE Excellence Award winners!

Sessions range from hands-on workshops to best practice sharing — all from experts in a variety of sectors.
Connect with role model leaders, discover new continuous improvement strategies, and find the path to transform your organization!



Conference Packages

We offer a variety of packages to accommodate your schedule and budget. Experience the full two-day conference, or just book a spot in one of the intensive Tuesday workshops.


 Pricing & Packages


The Excellence Celebration

Thursday, February 27, 2020, 6-9 p.m.
Reception from 5:15-6:00 pm

Held in conjunction with the Excellence Conference, this dinner and awards celebration honors regional organizations and individuals who have made significant achievements in the pursuit of performance excellence. 

 celebration Details

Book Your Hotel Room

Franklin Marriott Cool Springs
700 Cool Springs Blvd, Franklin, TN 37067

The conference and banquet will take place at the Franklin Marriott Cool Springs. A limited number of rooms are available at an Excellence Conference group rate until Feb. 4.

Book Today!

For government employees, a limited number of rooms are available at the government per diem. Be prepared to present your government identification to receive this rate. 

Book Today!



Join the performance excellence movement by sponsoring the 2020 Excellence Conference & Celebration! Your sponsorship will drive improvement in regional organizations, which strengthens our economy and supports those who call Tennessee and the Southeast home.

Sponsorship opportunities are available at every level. If you are interested in sponsoring a keynote address, a reception, or a conference meal, we are happy to tailor sponsorship opportunities to fit your needs.

Become a Sponsor

Wednesday, February 26, 2020

Pre-Conference Workshops

7:30-8:00AM Registration & Continental Breakfast
8:00-8:30AM Welcome
8:45-11:45AM A1 | The 3 Keys of Execution
8:45-11:45AM A2 | Interactive Lean Six Sigma Simulation
8:45-11:45AM A3 | Excellence Is In the Details
11:45-1:15PM Lunch & Keynote
1:30-4:30PM B1 | 5 Tools to Help Government Agencies Bridge the Strategic Planning and Execution Gap
1:30-4:30PM B2 | What Does It All Mean?? Getting Started in Baldrige
1:30-4:30PM B3 | Training to 100%

Thursday, February 27, 2020

Breakout Sessions

7:30-8:00AM Registration & Continental Breakfast
8:00-8:30AM Welcome
8:30-9:15AM Opening Keynote
9:15-9:30AM Networking Break
9:30-10:30AM A1 | From RAGS (Random Acts of Goodness) to Results
9:30-10:30AM A2 | Transforming Your Application with Meaningful Results (Part 1)
9:30-10:30AM A3 | Everyone Can Lead
9:30-10:30AM A4 | The NHC South Central Framework for Excellence
10:30-10:45AM Networking Break
10:45-11:45AM B1 | If These Walls Could Talk: Building an Obeya Room to Drive Strategy
10:45-11:45AM B2 | Transforming Your Application with Meaningful Results (Part 2)
10:45-11:45AM B3
10:45-11:45AM B4 | Tools That Work!
11:45-1:30PM Lunch & Keynote
1:30-1:45PM Networking Break
1:45-2:45PM C1 | All Journeys Begin With a Single Step. Begin Yours With TNCPE!
1:45-2:45PM C2 | Building Improvement and Innovation Into Your Organization and Your Application
1:45-2:45PM C3 | Leadership System - It's a Process, Not a Soft Skill
1:45-2:45PM C4 | Things Happen and People Make Mistakes
2:45-3:00PM Networking Break
3:00-4:00PM D1 | Supercharge Your Influence at Work
3:00-4:00PM D2 | Leadership & Governance for Small Businesses through Coaching and Peer Groups
3:00-4:00PM D3 | Leveraging Core Competencies to Achieve Excellence
3:00-4:00PM D4 | McClaskey Triple 100 Path from Ordinary to Extraordinary
5:15-6:00PM Excellence Celebration Reception
6:00-9:00PM Annual Excellence Celebration

Keynote Speakers

Conference Speakers

Excellence Conference Sponsors





TNCPE is a 501(c)3 nonprofit organization.

PO Box 101310 Nashville, TN 37224. 615-532-4590.