What is an Examiner?
You might say the TNCPE Board of Examiners is the engine that drives our organization. This group of quality-driven professionals collaborates to assess the businesses and organizations that apply to the TNCPE Award Program each year. They’re also tasked with developing the valuable feedback reports that applicant organizations use to streamline their processes, empower their workforces, and achieve the results they want.
Examiners come from all industry sectors across the state of Tennessee and the Southeast. They will tell you they applied for the board because they were looking for an unparalleled professional challenge that would expand their knowledge base, enhance their personal effectiveness, connect them with like-minded professionals, and sharpen their competitive edge. In addition, they like the idea that they play a key role in making Tennessee and the Southeast a better place to live and work.
TNCPE Examiner/Award Cycle
Members of the TNCPE Board of Examiners serve for a one year period in a variety of roles: examiners, ambassadors, editors, leaders, coaches, and other volunteer activities. While there are opportunities for examiners to serve year round, the majority of an examiner’s work occurs between June - October.
- May 15: Board of Examiner applications due
- June: Online examiner orientation (Required for 1st year examiners)
- July-August: Examiner training. Examiners attend one three-day training class. Classes are held throughout the state of Tennessee, with one session in North Carolina.
- September: Examiners are placed on teams and conduct their independent award application reviews.
- September-November: Most examiners participate in a team consensus meeting, conduct a site visit, complete the scoring process, and write the final report.
- December: The Panel of Judges meets to finalize award recommendations and final reports are distributed to applicants.
- February 24-25, 2021: Annual Excellence Conference and Celebration (examiners attend the Excellence Celebration as a guest of TNCPE).
All examiners take part in annual training to learn how to assess the companies that apply to the TNCPE award program. They learn how to use the Baldrige Excellence Framework (which includes the Criteria for Performance Excellence), analyze and evaluate applicant organizations, conduct the examination process, and prepare value-added feedback. Other benefits include:
- Training in the internationally acclaimed Baldrige Excellence Framework
- Networking and benchmarking opportunities
- Hands-on experience that will add tremendous value to your own organization
- A chance to contribute to your state’s and region’s economic well-being
- Exposure to proven best practices in leadership, strategic planning, and more
- A “resume booster”
- A complimentary ticket to the annual Excellence Celebration
- 2.7 continuing education credits through Tennessee Technological University
- Hour-for-hour NASBA CPE credits for examiner training sessions
Businesses and organizations also benefit when they have a TNCPE examiner on staff. Examiner training empowers employees to apply the Criteria at their own jobs, improving processes and results along the way. In addition, employers enjoy:
- Economic growth, as the organization applies the examiners’ knowledge and experiences
- Access to intensive, free training for their workforce
- More valuable employees
- Recognition as an organization that values performance excellence
- Access to on-hand experts who can lead internal improvement efforts
- Recognition as a good corporate citizen
Apply to the Board of Examiners
Complete Board of Examiner Applications online
or download Board of Examiner Applications:
General Examiner Information
We hope you consider applying! New examiners must also provide a recommendation.
For a deep dive into the examiner experience, please read through the Examiner General Information packet. It offers insight for prospective examiners, including details about the examiner timeline, our expectations, our code of ethics, and procedures.
If you have any questions or would like more information, please contact our office.
2020 Training Schedule
All first year examiners are required to participate in an online orientation to prepare for training and assist with completing the pre-work assignment. The online orientation is optional, but encouraged, for returning examiners.
- July 7-9, 2020, Nashville
- July 14-16, 2020, Bristol
- July 21-23, 2020, Chattanooga
- In response to the COVID-19 pandemic, training dates for Nashville, Knoxville, Memphis, and Greensboro, KY that were originally to occur in June will be rescheduled in August. Please stay tuned for those soon to be added dates.
Note: In 2020, all examiners must attend a full three-day training course, even if they have previously received a Master Examiner designation.
Examiner Training Fees
The 2020 Examiner training fees are as follows:
- First year examiner - $425
- Second year examiner - $225
- Third year examiner and above - No charge
After an examiner has completed two full years on the Board of Examiners, he or she will not be charged for the examiner training course.
TNCPE examiners who have distinguished themselves over multiple years of service may earn the designation of master examiner. High performing experienced examiners are invited to serve as master examiners at the discretion of the TNCPE president. At a minimum, master examiners will have completed three years of service on the Board of Examiners, demonstrated an in-depth understanding of the Baldrige framework, and served as either a team leader or scorebook editor. After accepting the master designation, examiners will be expected to serve in leadership roles on future TNCPE teams.