When you take steps to improve your organization, you need to know if your efforts are working. But figuring that out can be easier said than done. In conjunction with the Alliance for Performance Excellence, TNCPE offers a high-level diagnostic tool that can help. Baldrige Express is designed to help you gauge deployment of improvement initiatives through an online survey of your workforce.
Stakeholders from your organization complete a survey measuring their perceptions of the maturity of all parts of your work system in as little as 60 minutes. Survey results are compiled within seven to 10 days.
You don’t need any prior understanding of the Baldrige Criteria for Performance Excellence to conduct a Baldrige Express survey. The survey can, however, serve as an excellent introduction to your senior leaders and workforce regarding the concepts of the Baldrige framework and where your organization stands right now according to the Criteria.
Your survey results are disaggregated according to multiple subgroups that you define, allowing you to discover differences in perception or deployment between departments, employee types, grade level, work sites, seniority, or any other divisions that you choose. The survey can be administered online, on paper, or a combination of both. Even the survey language and set of questions can be modified to best fit your organization.
Baldrige Express results are designed to serve as a stand-alone self-assessment OR as a lead-in to a full application to TNCPE or another Baldrige-based assessment program. Some organizations have used Baldrige Express to sustain improvement momentum between award cycles.
The entire analysis can cost as little as $2500, a small fraction of using traditional consulting services to obtain the same data.
The survey is appropriate for organizations of any type, including those in the manufacturing, health care, service, government, education, or non-profit sectors.
Call TNCPE to discuss ways you can use Baldrige Express to drive or benchmark improvement initiatives in your own organization: (800) 453-6474 or (615) 889-8323.