Our Mission
To drive organizational excellence in Tennessee and the Southeast.
Using the framework of an awards program, TNCPE fulfills its mission by providing in-depth, low-cost assessments of regional organizations using the Baldrige Excellence Framework (which includes the Criteria for Performance Excellence).
Through a methodology based on the Baldrige Performance Excellence Program, organizations receive detailed feedback that they use to improve their processes and results. As organizations grow and improve, their communities benefit from increased revenue and job opportunities, as well as better education, government and health care services.
Download the TNCPE brochure to learn more.
Our Vision
To be the partner of choice in leading organizations to world-class performance excellence.
Since its inception in 1993, TNCPE has provided over 1,300 organizations from myriad sectors – health care, service, education, manufacturing, government and non-profit – assessments and feedback. TNCPE trains regional professionals to provide these assessments as TNCPE examiners. Most examiners participate in at least three intensive days of training provided by TNCPE. Examiners take the skills developed during training and the assessment process back to their own jobs, benefiting and improving their own organizations in the process.
TNCPE also furthers its vision through the annual Excellence Conference. This event assembles local and national experts and leaders from world-class organizations who offer training on best practices and organizational improvement tools. During the conference, TNCPE hosts the Excellence Awards Celebration Banquet, providing recognition to the organizations that have participated in the program. The conference and banquet are open to the public.