A System for Excellence in Health Care

A System for Excellence in Health Care Workshop

September 23, 2021 

1:00PM (ET); 12:00PM (CT); 11:00AM (MT); 10:00AM (PT)

Join Us September 23 for A System for Excellence in Health Care presented by the Baldrige Foundation


“The Baldrige Excellence Framework and its Criteria for Performance Excellence incorporate proven practices on current leadership and management issues into a set of questions that help you (align resources and efforts), rise to challenges, leverage strengths, and manage all the components of your organization as a unified whole to achieve your mission, ongoing success, and performance excellence. This view of an organization is called a systems perspective.”  (pp ii, 2021-2022 Baldrige Excellence Framework).

Similarly, the discipline of Strategic Management enables organizations to systematically prepare for and overcome challenges to take advantage of market opportunities. Strategic Management is that set of processes and competencies required to specify an organization’s overall direction and strategy, define and track measures, then delineate, execute, govern, and continuously manage processes and initiatives to attain goals and objectives. The Strategic Management Performance System is a proven framework and set of leading industry practices to achieve tangible organizational results by thinking, planning, and acting strategically. 

In this webinar scheduled for September 23rd, the panel of speakers will do a “Cross Walk” that integrates the Baldrige Criteria for Performance Excellence and Strategic Management Performance System frameworks.  The webinar serves as introduction to the upcoming live online “Mastering Strategy in Health Care” bootcamp co-sponsored by the Baldrige Foundation, George Washington University’s Center for Excellence in Public Leadership and LBL Strategies. “Mastering Strategy in Health Care” is targeted to senior leaders in health care and will be delivered via ten half-day sessions over two weeks (October 25-29/November 1-5, 8:00 AM to 12:00 PM CST).




Randall Rollinson is President of LBL Strategies

Randall Rollinson is President of LBL Strategies. LBL is a Registered Education Provider of the Association for Strategic Planning (ASP), and a certified veteran owned business. He is a nationally recognized leader in the practical application of strategic management principles, tools, and techniques with special focus on industry associations where governance issues are often a major consideration. 

Tamera Fields Parsons is President and CEO of the Tennessee Center for Performance Excellence (TNCPE)

Her career has been marked by key leadership and quality management positions in the banking and healthcare industries. Before coming to TNCPE, Tamera served as Vice President for Quality and Performance Improvement for TNCPE’s first three-time Excellence Award winner, Mountain States Health Alliance (now Ballad Health). 

Doug Maris is LBL Strategies Vice President of Operations and Senior Consultant

Doug Maris is LBL Strategies Vice President of Operations, Senior Consultant and Trainer with over twenty-five years executive leadership and strategy experience. Prior to joining LBL, Doug was Senior Director of Business Development where he developed, launched, and led a strategic management system for a large nonprofit senior healthcare and living chain with 2,200 employees and $175 million annual budget. He also served as Executive Director for three large retirement communities.


Register Today!




TNCPE is a 501(c)3 nonprofit organization.

PO Box 101310 Nashville, TN 37224. 615-532-4590.