Maury Regional Named Top Health System


Maury Regional Health, two-time TNCPE Excellence Award Winner, has been named one of the top 15 Health Systems by IBM Watson Health. The only system to be recognized in Tennessee in 2018, MRH has been recognized with this achievement five times since the first study in 2008.

“It is a remarkable achievement to be named among the nation’s top health system five times in ten years. This recognition is reflective of the outstanding performance of the employees, physicians and volunteers at Maury Regional Health who dedicate their lives to caring for our patients. I am immensely proud of our team,” said MRH CEO Alan Watson.

This study spotlights best-performing health systems in the U.S. based on a balanced scorecard of measures derived from publicly available clinical, operational and patient satisfaction data. IBM Watson Health researchers evaluated 338 health systems, including 2,422 system member hospitals against nine benchmarks.

The 15 Top Health Systems showed the most significant outperformance versus non-winning peer group health systems on the following key performance measures:

  • Fewer Deaths: 14.6 percent fewer in-hospital deaths than non-winning peer group health systems overall
  • Fewer Complications and Infections: 17.3 percent fewer complications and 16.2 percent fewer health care-associated infections
  • Shorter Length of Stay: A median severity-adjusted length of stay that was nearly one half-day shorter (0.4)
  • Shorter Emergency Department Wait Times: Median emergency department wait times that were 40 minutes shorter per patient
  • Lower Spend: Combined in-hospital and post-discharge costs were 5.6 percent lower per episode
  • Higher Patient Satisfaction: Overall hospital experience, as measured by HCAHPS, was rated 2.3 percent higher
"Intuitively, many health care professionals have believed for years that individual hospital alignment is a key to health system success, but alignment has been difficult to quantify. Put simply, we wanted to determine how well health systems are achieving the goal of delivering a consistent patient experience in each of their facilities, and start benchmarking that performance each year," said Jean Chenoweth, Senior Program Director, 100 Top Hospitals Programs, IBM Watson Health. "Based on our data, it is clear that better hospital alignment does indeed play a role in overall health system performance, and it is something we will be investigating further."

The winning health systems were announced in the April 23 edition of Modern Healthcare magazine. To read a more indepth assessment of the IBM Watson Health program and awards, click here.

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