TNCPE Announces the 2018 Award Winners



The Tennessee Center for Performance Excellence is proud to annouce the 2018 TNCPE Award Winners. TNCPE is Tennessee’s only statewide quality program and is patterned on the Baldrige Performance Excellence Program, the national standard for recognizing role model performance through innovation, improvement, and visionary leadership.



“Tennessee is better when organizations are committed to excellence. I congratulate [these organizations] on [their] efforts to pursue the highest standards for customers and employees and thank them for making significant contributions to the state’s economy and wellbeing of citizens.”

- Gov. Bill Haslam -




Griffin Mechanical, LLC located in Dickson, Tenn., is the 25th organization to win the prestigious TNCPE Excellence Award, the highest honor given each year. Griffin Mechanical provides commercial and residential heating, cooling, plumbing, and mechanical construction and services throughout middle Tennessee.



“Griffin Mechanical, LLC is honored to receive the Excellence Award from the Tennessee Center for Performance Excellence. Since beginning our journey with TNCPE in 2012, Griffin Mechanical has seen unprecedented improvements in how our organization operates. We are appreciative of all of the staff, examiners, and supporters of this phenomenal program and are living proof that any company – no matter the size or industry – can achieve business improvement through the systematic approach that the Baldrige Framework offers.”

- Chris Gray, CEO & Principal, Griffin Mechanical, LLC -



Through an annual evaluation and assessment process, TNCPE recognizes high-performing organizations that demonstrate continuous improvement and role model processes. This year, TNCPE has named 18 organizations as 2018 Award winners that represent outstanding achievement in the following industry sectors: health care, manufacturing, service, education, government, and nonprofit.

These organizations will he honored at the 26th Annual Excellence Awards Celebration Banquet on February 28, 2019 in Franklin, Tenn.



“Griffin Mechanical, LLC has raised the standard of workmanship and customer service in Middle Tennessee’s HVAC and plumbing industries through their commitment to value, excellence, respect, and integrity. By building and growing their business based on excellence, this Tennessee business has achieved nearly perfect customer ratings, favorable trends in workforce satisfaction, and has experienced exponential growth over the years. It’s exciting to see a small business in Tennessee put world-class strategies into action for the benefit of their customers and employees.”

- Tamera Fields Parsons, President & CEO, TNCPE -




Excellence Award

Achievement Award

Commitment Award

Interest Award

TNCPE is a 501(c)3 nonprofit organization.

PO Box 101310 Nashville, TN 37224. 615-532-4590.