How to get the Framework

TNCPE Framework 

There are three versions of the Framework for Performance Excellence: 

  • Business/Nonprofit
  • Health Care
  • Education

TNCPE publishes the Business and Health Care versions in a user-friendly, spiral-bound format. These booklets contain the full Baldrige Criteria for Performance Excellence, as well as some key information:

  • About the Tennessee Center for Performance Excellence
  • TNCPE Award Program Recognition Levels
  • Applying for an Award
  • TNCPE Products and Services

While TNCPE does not publish its own Education Framework, you can still order copies of these books (published by the Baldrige program) from us.  The Education Framework books do not contain TNCPE related content. 

 Order Framework books



You may purchase and download digital copies of the Framework for Performance Excellence in PDF format from the Baldrige Program, however the digital editions will NOT contain the TNCPE-specific information that is found in our books. 

Purchase Downloadable Framework


$30+ shipping per book
$12 per digital edition (in PDF format)

Volume discounts

  • 5–24 copies: 5% discount
  • 25–99 copies: 10% discount
  • 100 or more copies: 15% discount


  • 1 copy = $7.00
  • 2-10 copies  = $12
  • 11-20 copies = $16
  • More than 20 copies, please contact TNCPE.

These fees help recover the cost of developing and producing the Framework.


TNCPE is a 501(c)3 nonprofit organization.

PO Box 101310 Nashville, TN 37224. 615-532-4590.