Panel of Judges

The Panel of Judges bestows awards to companies at the end of the TNCPE award program cycle. Following a review of company evaluations submitted by the Board of Examiners, the Panel, a select group of experts on the Baldrige Excellence Framework, determines the award level of each applicant. The Panel also validates the integrity of the awards program assessment process.

Dr. Joe Alexander
Associate Dean and Senior Professor of Performance Excellence
Jack C. Massey Graduate School of Business, Belmont University
Nashville

Dr. Donald Fisher
Executive Director and CEO
MSQPC – “The Quality Center”
Memphis

Mr. Jim Hill
Program Manager
John Deere
Charlotte, NC  

Mr. David Jones
Co-Founder, Vice President
Edamar, Inc.
Johnson City

Mr. James D. Keiffer
General Manager
Middle Tennessee Customer Service- Tennessee Valley Authority
Nashville

Mr. Donald Lighter
Director
IHQRE
Knoxville

Ms. Tamera Parsons
Vice President of Quality and Performance Improvement
Mountain States Health Alliance
Johnson City

Ms. Lavona Russell
Caterpillar Financial Services Corp. (retired)
Nashville

Mr. Sam D. Turner, Jr.
President and Member
Baldrige Success Strategies
Jackson