Strategy 2010: Make the most of all your moving parts
Pre-conference Workshops Tuesday, Feb. 23
Half and full-day pre-conference workshops take place on Tuesday. In addition, pre-conference workshop attendees will enjoy a luncheon keynote address from Baldrige Award winner Poudre Valley Health System.
FULL-DAY WORKSHOPS (8:00 a.m. - 5:00 p.m.)
Writing Your TNCPE Application with Jim Ford, Program Manager, Tennessee Center for Performance Excellence and Renee Tew, Quality Improvement Manager, Maury Regional Medical Center |
Execution Excellence: Getting your processes right every time with David McClaskey, President, Pal’s Business Excellence Institute |
MORNING WORKSHOPS (8:15 a.m. - 11:45 a.m.)
| What's in a Number? Evaluating error in measurement with Cheryl Hild, Faculty, Department of Statistics, University of Tennessee |
| Managing Transitions: Essential skills for dealing with change with Sharon Cox, Principal Consultant, Cox and Associates |
| The Business Narrative: Storytelling as a strategic tool with Susan Williams, Professor of Management, Belmont University, Massey School of Business and Andy Czuchry, Professor and Chairholder, AFG Industries Chair of Excellence in Business and Technology, East Tennessee State University |
AFTERNOON WORKSHOPS (1:30 - 5 p.m.)
| A LEAN Tutorial: Implement standardized work with Tony Manos, Catalyst, Profero, Inc. |
| Management by Asking Really Good Questions with Denise Haynes, Managing Partner and Doug Serrano, Managing Partner, Quiet Excellence, LLC |
| Two for One: Using your feedback to improve your organization and your application with Tamera Fields, Vice President, Quality and Performance Improvement, Mountain States Health Alliance and Jim Hill, Program Manager, John Deere |
Conference Breakout Sessions Wednesday, Feb. 24
On Wednesday, Strategy 2010 conference attendees have a wide range of concurrent sessions to select from:
SESSION A (10:30 a.m. - 11:45 a.m.)
Leadership for Change with Terry Holliday, Commissioner of Education Commonwealth of Kentucky; Former Superintendent, Iredell-Statesville Schools |
Engaging the "Whole Team" for Success with Steve Brooks, President, Bridgestone Americas Manufacturing Group |
Creating a Focus on Performance Excellence with Priscilla Nuwash, Director of Process Improvement, Poudre Valley Health System |
Come Fly with Me: Nashville International Airport's journey toward
excellence with Walt Matwijec, AVP Continuous Improvement, Metro Nashville Airport Authority |
Put Baldrige Express into Action with Darcie Duckworth, Quality Manager, Aegis Sciences Corporation and Charles E. Shoopman, Jr., Assistant Vice President, University of Tennessee Institute for Public Service |
SESSION B (1:45 p.m. - 3:00 p.m.)
The Righteous Organization: Addressing ethics and compliance
challenges with Megan Barry VP, Ethics and Compliance Premier, Inc. |
Best Practice Sharing with Maury Regional Medical Center, 2009 Excellence
Award Winner |
The Tennessee Municipal Benchmarking Project: a case study of
comparative community measurement with Melanie Purcell, Assistant Director, Municipal Technical Advisory Service |
Lean's Missing Link: Training Within Industry (TWI) with Denny Hall, Training Manager, Marvin Windows and Doors of Tennessee |
Exceptional Service Comes from Within: How to engage internal
providers with Nicole Serchion, Business Excellence Specialist, Turner Broadcasting System, Inc |
SESSION C (3:15 p.m. - 4:30 p.m.)
From Emerging to Expert: Implications of the 2009-2010 Baldrige
Criteria with Jeff Lucas, Deputy Director, Baldrige National Quality Program |
Of Course I have a Balanced Scorecard. Now What? with Heather Schoch, Compliance Officer, CIGNA Government Services |
Best Practice Sharing with Mountain States Health Alliance, 2009
Excellence Award Winner |
Performance Excellence and Entrepreneurship with David Jones, Co-founder, Edamar, Inc. |
Going Baldrige Green:™ Achieving corporate sustainability with Donn Fisher, Executive Director/CEO, MSQPC – The Quality Center |
Keynote Presentations
This year, we're offering keynote speakers both Tuesday and Wednesday. Hear them all by selecting the full conference package (Package A).
TUESDAY LUNCHEON KEYNOTE (Feb 23, 11:45 a.m. -1:15 p.m.)
Journey to Performance Excellence with 2008 Baldrige National Award winner Poudre Valley Health System. Presented by Doug Faus, Vice President, Medical Center of the Rockies
WEDNESDAY MORNING KEYNOTE (Feb. 24, 8:15 - 9:15 a.m.)
Igniting a Passion for Learning with 2008 Baldrige National Award winner Iredell-Statesville Schools. Presented by Terry Holliday, Commissioner of Education, Commonwealth of Kentucky; Former Superintendent, Iredell-Statesville Schools.
WEDNESDAY LUNCHEON KEYNOTE (Feb. 24, 12:30 - 1:30 p.m.)
Nissan Quality - a global and local perspective with TNCPE Excellence Award Winner Nissan North America. Presented by Brad Thacker, Vice President, Corporate Services and Organization Development.
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