2017 Excellence in TN Conference & Awards Banquet March 1-2 at Franklin Marriott Cool Springs

The 2017 Excellence Conference has ended, but we hope to see you February 20-21, 2018 (again at the Franklin Marriott Cool Springs). If you don't get our updates, sign up, and we'll let you know when 2018 registration opens.


Join TNCPE for two days of unprecedented learning with a lineup of speakers who have achieved world-class performance in their organizations.  Featuring keynotes from Baldrige National Quality Award winners, as well as hands-on workshops and breakout sessions, you will pick up best practices and actionable strategies in visionary leadership, breakthrough innovation, customer service, workforce engagement, operational excellence, and more. Come away focused, inspired, and equipped to summit excellence!

The Awards Banquet

Thursday, March 2, 2017, 6-9 p.m.
Reception from 5:15-6:00 pm

Held in conjunction with the Excellence in Tennessee Conference, this dinner and awards celebration honors regional organizations and individuals who have made significant achievements in the pursuit of performance excellence. 

Banquet Details

Book Your Hotel Room

Franklin Marriott Cool Springs
700 Cool Springs Blvd, Franklin, TN 37067

The conference and banquet will take place at the Franklin Marriott Cool Springs.   

Thursday, March 2, 2017

Breakout Sessions

7:30-8:00AM Registration & Continental Breakfast
8:00-8:15AM Welcome
8:15-9:15AM Opening Keynote: Leadership for a Futuristic School with The Charter School of San Diego
9:15-9:30AM Networking Break
9:30-10:15AM A1: Strategic Planning: Engaging the Entire Organization in Performance Improvement
9:30-10:15AM A2: Sustaining Excellence through the Voice of the Customer-Driven Process
9:30-10:15AM A3: The 3 Rs of Workforce Engagement
9:30-10:15AM A4: A Model for Change Success
10:15-10:30AM Networking Break
10:30-11:15AM B1: Integrative Medicine: A ripple effect
10:30-11:15AM B2: Measuring What Matters with Dashboards and Scorecards
10:30-11:15AM B3: A World Class Formula: Culture + strategy = great results
10:30-11:15AM B4: Video Storytelling for Business
11:15-11:30AM Networking Break
11:30-12:15PM C1: Patient-Focused Excellence: Connecting critical business systems
11:30-12:15PM C2: Get Workforce “Buy-In” to Performance Excellence
11:30-12:15PM C3: Leadership for the Future: Becoming a Mindful Leader
11:30-12:15PM C4: Ca$hing in on Quality
12:15-2:00PM Lunch & Keynote: Mid-America Transplant on Commitment to Excellence: Leading a Journey to Save More Lives
2:00-2:15PM Networking Break
2:15-3:00PM D1: Best Practices in Leadership and Governance
2:15-3:00PM D2: Getting Familiar with the Cyber Security Framework
2:15-3:00PM D3: 6 Steps for Designing Processes that Meet Standards Every Time
2:15-3:00PM D4: Speed Learning: New ideas in customer engagement
3:00-3:15PM Networking Break
3:15-4:00PM E1: Inspired by Life: Building a culture of innovation
3:15-4:00PM E2: Evolution of Excellence: 2017 Baldrige Framework and Criteria
3:15-4:00PM E3: Embracing Generational Differences in the Workplace
3:15-4:00PM E4: Speed Learning: Understanding supply chain management
5:15-6:00PM Excellence in Tennessee Awards Banquet Reception
6:00-9:00PM 24th Annual Excellence in Tennessee Awards Banquet

Keynote Speakers

Conference Speakers

#TNCPE2017 Sponsors




TNCPE is a 501(c)3 nonprofit organization.

2525 Perimeter Place Drive, Suite 122. Nashville, TN 37214-3773. (800)453-6474.