Examiner Resources

Scorebook Navigator Resources

Link to Scorebook Navigator
Scorebook Navigator Software Manual

General Examiner Resources

2011 Award Process Calendar
Award Evaluation Process Lessons Learned
Conflict of Interest Non-Disclosure Agreement
TNCPE Criteria for Performance Excellence (PDF)
Examiner Deliverables Checklist
Examiner Handbook
Information about serving on the 2011 Board of Examiners
Land's End order information for TNCPE merchandise
Per Diem Request Form

Ethics and Conflict of Interest
Conflict of Interest Non-Disclosure Agreement
Ethics Vignettes
Rules of Conduct & Code of Ethical Standards

Pre-Work
2011 Pre-work Case Study: TriView National Bank
Pre-work Assignment Materials

Consensus

Consensus Tip Sheet

Key Themes
Completed Sample Key Themes Worksheet (from TriView 2011 case study)
How to Identify Key Themes
Key Themes Fact Sheet

Synthesis
Preparing an Item for Consensus
Consensus Item Worksheet

Writing Comments
Comment Guidelines
Comment Writing FAQs
Improving Process Comments - Examples
Improving Results Comments - Examples
Item Backup Checklist
Sample consensus review of Item 5.2 (TriView National Bank - 2011 case study)
Sample consensus review of Item 7.4 (TriView National Bank - 2011 case study)
Scorebook Editor's Guide

Independent Review

Criteria Overview
Core Values Fact Sheet
Criteria Linkages

Key Factors
Key Factors Fact Sheet
Sample Key Factors: TriView National Bank (2011 case study)

Process Item Resources
Attributes of Meaningful, Well-Written Process Observations
Process Item Evaluation Factors
Sample independent review of item 1.1 evaluation (TriView National Bank - 2011 case study)

Results Item Resources
Attributes of Meaningful, Well-Written Results Observations
Results Item Evaluation Factors
Sample independent review of Item 7.4 evaluation (TriView National Bank - 2011 case study)

Small Business Considerations
Considerations for Reviewing Small Organizations
Small Business Approach to A-L-D-I
Small Business Considerations for Results

Level 1 Assessment

Criteria for Performance Excellence – easy way in
Cycles of Learning
Level 1 Education and Evaluation Process
Level 1 Evaluation Form (Scorebook)
Linkage between Org Profile and Process Categories

Samples
Creekside Kennels Organizational Profile
Creekside Kennels Simplified Organizational Profile
TNCPE Organizational Profile

Scoring

Process Items Scoring Guidelines (Criteria)
Process Items Scoring Guidelines (Scorebook Navigator™)
Results Items Scoring Guidelines (Criteria)
Results Items Scoring Guidelines (Scorebook Navigator™)
Scoring Band Descriptors
Score Summary Worksheet - Site Visit

Site Visit

Site Visit Tip Sheet

2010 Site Visit Comments
Just-in-Time Training for Site Visit
Site Visit Document Log
Site Visit Interview Summary
Site Visit Issue Worksheet - Blank

Site Visit Opening Meeting Slides
Site Visit Opening Meeting Slides - Level 1
Site Visit Closing Meeting Slides

Summary of Sites Visited
Walk Around Questions

Team Leader Resources

General
Biography Request Form
Completed Biography Form (sample)
Dates Unavailable - Calendar Request Form
Final Scorebook Documents Checklist
Scorebook Navigator Software Manual - Ch 4: Team Leader Tools
Team Hours Tracking Form
Team Hours Tracking Form (sample)
Team Leader’s Guide
Team Leader Planning Letter (sample)

Consensus Meeting
Consensus Meeting Topics
Sample Consensus Schedule
Consensus Script (sample)

Finalizing Award Recommendations
Award Recommendation Form
Recognition Levels Matrix

Site Visit Agendas and Correspondence
Site Visit Schedules, Levels 1-4 (sample)

Level 1
Site Visit Agenda, Level 1 (sample)
Site Visit Correspondence, Level 1 (sample)
Site Visit Questions, Level 1 (sample)
Site Visit Opening Meeting Slides - Level 1

Levels 2, 3, 4
Site Visit Agendas, Levels 2, 3, 4 (sample)
Site Visit Correspondence, Levels 2, 3, 4 (sample)

Three-Star/TNCPE Community Program

Community Profile Questionnaire

BOE Newsletter Archives

2011
September 21, 2011
September 1, 2011
June 2011

2010
September 2010
May 2010
January 2010