It has been called a “mini MBA,” and some refer to it as the best-run professional development training available in Tennessee. Best of all, it’s free.

By serving as a 2010 TNCPE examiner, you will experience in-depth training in the Criteria for Performance Excellence, work with regional business leaders and have an opportunity to see how some of the best organizations in Tennessee are run.

Apply to the 2010 Board of Examiners

We are no longer accepting applications to the 2010 TNCPE Board of Examiners. Applications for the 2011 BOE will be available in January.

2010 3-Day Examiner Training Classes

To serve as a TNCPE examiner, you must attend a 3-day examiner training class. TNCPE holds a series of these classes in cities across the state. During class examiners learn how to conduct each phase of a TNCPE/Baldrige assessment: independent review, the consensus process, site visit and, finally an award level recommendation. To give you an idea of our summer training schedule, the 2009 class schedule is listed below.

2010 Alumni Examiner Training
Please contact Sue Alexander to sign up for alumni training: (800) 453-6474

Best Practice Sharing Days & Tours

Maury Regional Medical Center Friday, Oct. 8, 2010 Columbia, Tenn. Mountain States Health Alliance Friday, Oct. 29, 2010 Johnson City, Tenn.

These 2009 Excellence Award-winning health care systems will show off the facilities and processes that earned them TNCPE’s highest honor. Attendees will experience world-class practices that can be applied to improve any kind of business. Registration includes lunch, snacks and all workshop material.

Attend one or both events. Registration is $25 for each sharing day you attend.

Registration
Pease call Sue (800) 453-6474 to sign up.

Application Writing Workshop

November 10, 2010
Nashville
Cost: $250 (TNCPE members receive a $50 discount)

Developing an application for the Tennessee Center for Performance Excellence Award Program is a significant undertaking. 

Whether your organization is writing its first application, or continuing an ongoing journey toward performance excellence, this full-day workshop will provide a wide range of useful information, including tips for writing an application to the Criteria, a discussion of how award levels are determined and insight into what to expect during a site visit.

If you're considering getting involved in Baldrige at any level, you don't want to miss this event.

Baldrige Express

When you take steps to better your organization, you need to know if your efforts are working. But figuring that out can be easier said than done.

The Tennessee Center for Performance Excellence, in conjunction with the National Council for Performance Excellence, offers a high-level diagnostic tool that can help. Called Baldrige Express, it's designed to help you gauge deployment of improvement initiatives. This useful tool is available to you throughout the year. Call TNCPE for details: (800) 453-6474, (615) 889-8323.

Regional & National Quality Events

Baldrige Virtual Improvement Days

July 27 and August 2
1-4 p.m. EST

The Baldrige National Quality Program (BNQP) is planning two online events this July and August to collect suggestions on improvements to the Baldrige Criteria for Performance Excellence, the Malcolm Baldrige National Quality Award processes and other key BNQP activities.

Participants can recommend ways to better the program and BNQP will consider all recommendations for improvement during the events.

Registration
If you are interested in participating, register by sending an e-mail to iday@nist.gov.

Members of the professional social media site LinkedIn can send in suggestions by joining the Baldrige Improvement Discussion Group. Log into your LinkedIn account, select “Groups” on the pull-down search menu at the top of the home page, enter “Baldrige Improvement Discussion Group,” and when the group page comes up, ask to join. Once you have joined, click on the “Subgroup” tab and sign up for the “Improvement Day 2010” subgroup.

2010 Baldrige Regional Conference: Coming to Nashville!

September 27-28
Franklin Marriott Cool Springs
Nashville, TN

This fall, the Baldrige National Quality Program will offer a day of dynamic learning and networking with representatives of the 2009 Malcolm Baldrige National Quality Award recipients in Nashville at the Franklin Marriott Cool Springs on Tuesday, Sept. 28

A Sept. 27 Pre-conference Workshop is also on the schedule, but is open to only 60 participants, so register early!

Discounts for Examiners & Educators
TNCPE examiners, educators and 2010 Baldrige National Quality Program examiners receive a $50 discount on registration.

A second regional conference is scheduled September 14 at the Newport Beach Marriott Hotel and Spa, Newport Beach, CA

Annual TNCPE Excellence Conference and Awards Banquet

The Conference

The annual Excellence in Tennessee Conference is structured to be both inspirational and practical. You'll learn performance improvement techniques from speakers who will energize you and your workforce. From Baldrige to LEAN to process management and more, the TNCPE conference is a meeting point where the performance-minded develop skills and network.

The Banquet

Held in conjunction with the Excellence Conference, the Excellence in Tennessee Awards Banquet is a gala event where regional organizations are recognized for their achievements in the pursuit of organizational excellence. State dignitaries hand out awards honoring companies and individuals that have reached the high standards of the Baldrige-based program run by TNCPE.

During the banquet, hundreds gather to honor the organizations who completed the TNCPE award application processes. Excellence, Commitment, Achievement or Interest Awards are handed out, based on participating organizations' level of achievement.

This is also the night when TNCPE gives out individual awards: The Ned R. McWherter Leadership Award honors an individual who exemplifies outstanding leadership in the pursuit of performance excellence. The Champion of Excellence Award recognizes the accomplishments of an individual who has been a role model in the pursuit of performance excellence within his or her organization.