Baldrige in the executive branch
Is Tennessee our nation's best-managed government?
Diagram: Tennessee's Strategic Framework and Tools
This question was posed by Christine Schaeffer, in an article that appeared in "PA TImes," a publication of the National Society of Public Administration. Schaeffer, a staff member at the Baldrige Performance Excellence Program, recently investigated how the Baldrige Framework is being introduced to all 23 departments of Tennessee's executive branch.
Led by Tenessee's Chief Operating Officer, Greg Adams, this initiative places the Baldrige Framwork in the center of the state's strategic framework (see graphic) and is already yielding results.
TNCPE is proud to be a part of this process, and we hope more state and local governments take note!
Read - Becoming the Nation’s “Best Managed” Government: One State’s Approach